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Archive for April, 2007

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Audio from IA Roundup

Here’s the recording from the IA Roundup: Panel and Workshop on IA Resumes that I participated in last week:

Download the recording (52MB, 76 minutes, Mp3)


  • [00:00] Olga Howard & folks introduce the organizations that supported the event and panelists introduce themselves
  • [09:37] Olga introduces the panel
  • [11:12] We talk about what challenges us during recruiting
  • [17:44] I talk about how to get a job
  • [21:00] What I want to see in a resume
  • [47:50] Looking up people online
  • [54:17] What we look for in an interview
  • [48:12] Relevance of Educational background, transferable skills & how people get into IA
  • [64:34] How to get into IA and other Q&A

Here is the resume template (36KB, Word Document) that I mention during the panel. If you read my notes and recommendations for writing a successful resume and getting the job you want while you listen, it will be easier to follow.

I received great feedback from the people who attended the panel and workshop saying they got great value out of it, so I’m extending my offer to you, reading this blog: I’d be happy to review your resume and give you advice. I only ask you to first listen to this recording, read my recommendations and re-write your resume before you ask for help.

Many thanks to Olga for making this happen!

Also, today Crystal asked me if I would be interested in doing another one of these panel/workshops (possibly for PHICHI). I’d be happy to do it again, but are you interested? Let me know (leave a comment)!

UX Management List Announced

Today the fabulous Mags Hanley announced the creation of the UX Management Discussion List, sponsored by the IA Institute. In her words:

The purpose of the list is for UX Managers to talk about the things closest to their hearts; developing teams, individuals, themselves and UX practices within their organizations.

I’m really excited about this discussion list because I’ve been feeling a little without peers lately. Being among IAs is great and I always feel like I’m among family, but it’s like being the oldest kid among all your cousins; when you’re a teen you don’t really want to have every conversation with 8 year-olds. They just don’t “get” you anymore.

Mags facilitated a great workshop during the IA Summit titled UX Management: developing and growing yourself and a team of user experience professionals, which was excellent. It was a unique opportunity to talk to my peers about things that are 100% relevant to my day-to-day, so now we get to further that conversation on this new list.

During the workshop we discussed the idea of peer coaching (which Mags experienced very positively at the BBC). The group coaching could be done using something like Skype allowing a group of 4-5 people to have a phone conference once a month for an hour. Each person would bring a problem that the other members of the group would coach them through. I love the idea and I’m looking forward to making it happen.

If you manage any type of UX professionals, please join us.

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